New Off-the-Shelf Skills Releases
💭 Critical Thinking in Action People make decisions every day at work that influence quality, customer experience and outcomes. It's normal to move quickly, rely on experience or assume something has already been checked. Using a critical mindset helps ensure work is accurate and robust, improves processes and encourages fresh thinking. This supports your organisation to move forward confidently.
💡 Critical Thinking with AI Critical thinking matters more than ever at work, especially when AI can shape how quickly we find, assess and use information. This practical course explores how to question AI outputs, check whether they're accurate, relevant and reliable, and recognise risks such as bias, privacy issues and unclear accountability. It also shows how to combine AI support with human judgement to make informed decisions that reflect ethical standards and organisational goals.
🪞 Self-awareness In this course, you'll learn about self-awareness and why it matters at work. You'll learn to notice your emotions, triggers and responses in different situations, helping you understand how you think and react. You'll reflect on your strengths and areas for development to support growth, and consider how your behaviour can affect others and influence relationships at work.
🤝 Networking In this course, you'll discover why networking matters for your career and business success, and how it can support your professional growth. You'll learn how to start and take part in professional conversations that feel natural and effective, and how to communicate clearly to build stronger connections.
🚨 Crisis Management Strong teams don't just react to challenges; they're ready for them. In any role or industry, knowing how to recognise and respond to a crisis can protect people, operations and reputation. This course focuses on the types of crises you might encounter in your day-to-day work, so you can spot early warning signs and understand why preparation and clear roles are important.